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The Energy Ombudsman of Tasmania provides a free, fair and independent dispute-resolution service for electricity and natural gas consumers who have been unable to resolve a complaint with their energy retailer or distributor.

You can contact our office if you have a complaint about your electricity or natural gas provider within Tasmania.

Issues we can look at include:

• Disputed accounts and high bills
• Disconnection or restriction of supply
• Reliability or quality of supply of power
• Vegetation and easement issues.

More information about making a complaint can be found here.  Our contact details can be found here.