Energy Ombudsmen in other states and territories

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We can only help with complaints about energy providers in Tasmania.

For complaints about energy providers in other states and territories, please use this table to find the contact details for the Energy Ombudsman in your state or territory.

Energy Ombudsmen in other states and territories

Table: Energy Ombudsmen in other states and territories
State or territory	Website	Phone number
Australian Capital Territory	ACT Civil and Administrative Tribunal	(02) 6207 1740
New South Wales	Energy and Water Ombudsman NSW	1800 246 545
Northern Territory	Ombudsman NT	1800 806 380
Queensland	Energy and Water Ombudsman Queensland	1800 662 837
South Australia	Energy and Water Ombudsman SA	1800 665 565
Victoria	Energy and Water Ombudsman Victoria	1800 500 509
Western Australia	Energy and Water Ombudsman WA	1800 754 004

Last updated: 8 October 2026