Are you concerned about paying your bill or getting disconnected?

If you are having difficulty paying an energy bill, or if your bill is overdue and/or you have received a reminder notice, you should contact your provider immediately to discuss your payment options. Don’t ignore the notice.

You may also need to consider contacting a welfare agency and seeking the advice of a financial counsellor who can provide you with general advice and, if necessary, can prepare a budget to assist you in your negotiations with your provider.

Organisation Phone number
Advocacy Tasmania 1800 005 131
Anglicare 1800 243 232
Home Base (formerly Colony 47) 1800 955 700
Hobart Community Legal Service(03) 6223 2500
Launceston Community Legal Centre1800 066 019
Tasmania Legal Aid 1300 366 611
Tasmanian Aboriginal Legal Service1800 595 162
National Debt Helpline 1800 007 007
Salvation Army(03) 6208 1488
Speak Out Advocacy (03) 6231 2344
Uniting Care 1800 737 732

Fact Sheets

Are you having difficulty paying your bills? (PDF, 196.5 KB)

Disconnections and restriction of supply (PDF, 202.0 KB)