COVID-19 update

Our office will be open to the public and resume business as usual from Monday 20 July 2020. Safety measures will be in place to protect you and our staff.

We ask that you do not visit the office if you:

  • Have COVID-19.
  • Have been instructed to quarantine and your 14 days are not yet finished.
  • Are unwell, including with fever (or night sweats/chills) or respiratory symptoms, e.g. shortness of breath, cough, sore throat.

Contact us

Opening hours

Office currently closed to the public

Visit us

NAB House, Level 6
86 Collins Street
Hobart Tasmania

Write to us

Energy Ombudsman
GPO Box 960
HOBART TAS 7001

Telephone

1800 001 170
(Free call from a landline nationally, but call charges may apply from a mobile phone or pay phone)

Fax

03 6173 0231

Email

energy.ombudsman@ombudsman.tas.gov.au

Building facilities

Disabled access (at entrance via Collins Street)

Multi-storey car park on Argyle Street - Argyle Street Carpark

National Relay Service (NRS)

If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service. Call one of the NRS Call Numbers, and ask for Energy Ombudsman Tasmania 1800 001 170.

Do you need an interpreter?

If you need an interpreter, please call TIS National on 131 450 and ask them to call  Energy Ombudsman Tasmania on 1800 001 170.

Our business hours are Monday to Friday from 9:00 am to 4:45 pm.


You can also visit the TIS National website for translated information about the service TIS National provides.

TIS National Multilingual Poster  (PDF, 407.0 KB)