Please note that from Thursday 29 October 2015, our new street address will be:
Level 6, 86 Collins Street
Our phone number, email addresses and postal address remain unchanged.
The Energy Ombudsman of Tasmania provides a free, fair and independent dispute-resolution service for electricity and natural gas consumers who have been unable to resolve a complaint with their energy retailer or distributor.
You can contact our office if you have a complaint about your electricity or natural gas provider within Tasmania.
Issues we can look at include: