You can make your complaint by phone (1800 001 170) or in person at our office, but we will ask you to put it in writing before we make any enquiries.
Use our printable complaint form,online complaint form, or contact us and we'll send you a copy.
Find out more »The Energy Ombudsman of Tasmania provides a free, fair and independent dispute resolution service for consumers who have been unable to resolve a complaint with their energy retailer or distributor. We are committed to providing an effective, high quality and confidential service for residential and small business electricity and natural gas consumers.
Find out more »Find out our latest news on our What's New page
Find out more »1800 001 170
Contact Details
9.00am to 5pm (Hobart time) weekdays.
Free call from landline phones anywhere in Tasmania, but call charges may apply from a mobile phone.
Translating and Interpreting Service
Telephone 131 450
Visit the Translating and Interpreting Service (TIS) National website for more information
