Please note our office is closed for staff training from 9:00 am to 2:00 pm on Tuesday 2 September 2025. Telephones will be unavailable during this time.
We apologise for any inconvenience.
Providing an independent dispute-resolution service for electricity and natural gas consumers in Tasmania
Enquiries & complaints
Rights and responsibilities
Common issues
Publications
About us
Are you concerned about paying your bill or getting disconnected?