What you can expect from us

Service Standards

The Office of the Ombudsman and Health Complaints Commissioner has published a set of Service Standards.  These Standards provide an overview of the role of the Ombudsman and Health Complaints Comissioner and the service we provide to the Tasmanian community.

We will act professionally, impartially, efficiently and courteously.

We will keep you informed and clearly explain our decisions about your complaint.

If you have any questions about how we will handle your complaint, please contact us.


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